Billing Terms & Conditions

Billing Terms & Conditions

Welcome to Plant Haven Nursery. These Billing Terms & Conditions govern all purchases made through our website.

1. Pricing & Currency

All prices listed on our website are displayed in Australian Dollars (AUD). Prices are subject to change without prior notice.

2. Payment Methods

We accept secure payments via:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

Full payment is required at checkout before an order is confirmed and processed.

3. Payment Security

All transactions are processed through secure payment gateways. We do not store or have direct access to your full payment details.

4. Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

5. Billing Accuracy

Customers are responsible for providing accurate and complete billing information. Incorrect details may result in delays or cancellation.

6. Failed or Declined Payments

If a payment is declined or unsuccessful:

  • The order will not be processed

  • You may retry payment

  • We may contact you for verification if necessary

7. Taxes

All applicable taxes, including GST where required under Australian law, are included in the final price unless otherwise stated.

8. Order Cancellation

Plant Haven Nursery reserves the right to cancel or refuse any order due to:

  • Payment issues

  • Pricing errors

  • Suspected fraud

  • Product availability

If your order is cancelled after payment, a full refund will be issued.

9. Contact Information

For billing inquiries, please contact:

Email: sales@planthavennursery.com.au