Shipping policy

Shipping Policy

Welcome to our online plant nursery! We are excited to help you bring greenery into your home and garden. To ensure your plants arrive healthy and safe, please review our shipping policy below.

Shipping Areas

We currently ship plants to the following regions in Australia:

  • New South Wales (NSW)
  • Queensland (Qld)
  • Victoria (Vic)

Shipping Schedule

To guarantee the freshness and vitality of your plants, we ship orders on the following days:

  • Monday
  • Tuesday

This schedule helps us ensure that your plants spend as little time in transit as possible, reducing the risk of stress and damage.

Shipping Carriers

We use reliable shipping carriers to deliver your plants promptly and securely. Our trusted partners include:

  • Aramex
  • Australia Post Express

Order Processing

  • Order Cut-Off Time: Orders placed by 11:59 PM (AEST) on Sunday will be shipped out on Monday or Tuesday of the same week.
  • Order Placement After Cut-Off: Orders placed after the cut-off time will be processed and shipped the following week.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your delivery and anticipate its arrival.

Additional Information

  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the size of your order.
  • Delivery Times: While we strive for timely delivery, please note that actual delivery times may vary depending on the carrier and your location. Most deliveries are completed within 1-3 business days after dispatch.
  • Weather Considerations: Extreme weather conditions may impact the delivery schedule. We will notify you if there are any significant delays.

Contact Us

If you have any questions or concerns regarding your shipment, please do not hesitate to reach out to our customer service team at [email address] or [phone number]. We are here to assist you and ensure your plants arrive in excellent condition.

Thank you for choosing our online plant nursery. Happy planting!